From the top right corner of theRuitoo EU official store, browse and choose your preferred products, add them to the shopping cart, and proceed to checkout. Once we receive your order, we will immediately arrange for shipment and deliver your purchased electric scooter to your specified address within 7-12 business days.

We accept all major credit cards, including Visa, MasterCard, AMEX, and Discover.Quick checkout is available through PayPal, and ApplePay.Additionally, we support Klarna for installment payments and buy-now-pay-later services.ruitoosports.eu gift cards can also be used during checkout.

Get a Discount on Your Purchase
Enter your email and subscribe to the official Ruitoo eu shop. You will receive a confirmation email containing a link to activate your discount. Simply click the “Apply Discount” link in the email to receive a $15 discount code for your shopping.

How to Use the Discount Code
If you are shopping on a desktop, add items to your basket and proceed to checkout. At checkout, you will find a discount code field on the right-hand side of the page. Enter your valid promo code there. Please note that only one code may be used per order. Promo codes must be entered at the time of purchase and cannot be applied afterwards.

Order Confirmation

After placing an order at the official Ruitoo shop, you will receive an order confirmation email sent to the address you provided during checkout. This email confirms that your order has been successfully received and processed by our shop. It will normally include your order number, a summary of the items purchased, the total amount paid, and your delivery address.

If you do not find this email in your inbox, please check your spam or junk folder in case it has been filtered there by mistake.

Order Modifications

Once an order has been placed, we are unable to make any changes or modifications. If you need to update your order, you may cancel it in accordance with ourCancellation Policyand place a new order with the correct information.

Our goal is to handle orders efficiently and carefully. For in-stock electric scooters, the processing time is 3 business days. Once your order has been processed, your electric scooter will be shipped via logistics carriers such as FedEx, UPS, or DHL. After your item has been shipped, you will receive an automatic shipment confirmation email containing tracking information.

For all pre-order items, we will provide an estimated shipping date. You can find the estimated shipping date under the item in your cart during checkout or in your order confirmation email. If the item arrives earlier than expected, we will process and ship it as soon as possible. Once the order is processed and the item is shipped, you will receive an automatic shipment confirmation email with tracking information.